IMPROVING PRODUCTIVITY THROUGH QUALITY AND COST REDUCTION
RATIONALE
“Quality is not an act, it is a habit”. Although this quote by Aristotle was made centuries ago, its relevance in today’s quality-focused world is stronger than ever. Customers are becoming increasingly spoiled for choice and organisations are realising, sometimes too late, that quality is the one thing they cannot compromise. Moreover, professionals in the field of quality are being challenged to identify problems, analyse for root causes and suggest solutions. This programme offers you up-to-date internationally recognised content guaranteed to help your organisation achieve excellence in every aspect of your business. Whether it is a productivity improvement issue or a drive towards excellence; whether it is a certification from the ISO, SON, and America Society for Quality or the European Foundation for Quality Management, this course is a “must do”.
LEARNING OBJECTIVES:
Personality Assessment Test: We conduct Personality Assessment Test on all our Course participants to help them understand their personality traits and dispositions.
At the end of the workshop, participants in addition, will be able to:
- Recognise and apply quality improvement techniques in order to improve productivity.
- Decrease/ eliminate costs or losses.
- Apply several cost reduction strategies in order to meet changing global, statutory and market conditions.
- Identify relevant business processes
- Re-evaluate or re-engineer their systems and operations.
- Identify ways and means to improve organisational/departmental productivity in order to increase profits and growth.
COURSE CONTENT:
- Introduction to productivity
- Productivity Limitations
- Principles of Cost Reduction
- The Quality Approach(Cost Reduction Strategies)
- Setting Up a Cost Reduction Programme
- Barriers to Cost Reduction Programmes
- The Resistance Psychology in Humans
- Productivity Improvement Tools:
- Brainstorming
- Non-Value Added Analysis
- Re-engineering
- The Focus Method
- Measuring your Productivity Initiatives
- Key Performance Indicators
- Setting Targets for Cost Reduction
- Benchmarking- choosing the right quality “kitemark”.
TARGET AUDIENCE:
Managers, Supervisors and all those who are responsible for, or indirectly involved in a cost or profit centre and quality improvement functions in their organisation.