THE BALANCED SCORECARD: ACHIEVING PEAK PERFORMANCE
RATIONALE
Achieving and exceeding goals can be very challenging yet simple, that is if we know the right tools to employ. The problem is not just in embarking on a project; it is in sustaining and bringing it to a fulfilling end. Oftentimes we look forward to the end of a project without putting into consideration the amount of dedication required to achieve a productive result.
The Balanced Scorecard (BSC) is a strategy performance management tool – a semi-standard structured report, supported by design methods and automation tools that can be used by managers to keep track of the execution of activities by the staff within their control and to monitor the consequences arising from these actions.
The critical characteristics that define a balanced scorecard are:
- its focus on the strategic agenda of the organization concerned
- the selection of a small number of data items to monitor
- a mix of financial and non-financial data items
Every organisation needs to review its performance in order to restrategise and fall right back on track. This course is designed for organisations both public and private sector to enable them develop the right ideas to achieve and exceed set targets.
LEARNING OBJECTIVES:
Personality Assessment Test: We conduct Personality Assessment Test on all our Course participants to help them understand their personality traits and dispositions.
At the end of the workshop, participants in addition, will be able to:
- Learn the benefits and importance of a Strategy Focused Organization (SFO).
- Develop a SWOT (Strengths, Weaknesses, Opportunities, Threats) analysis, vision and mission statements and strategic goals for their organization or department.
- Use SMART (Specific, Measurable, Achievable, Relevant, Time bound) objectives and KPIs (Key Performance Indicators) to track the performance and productivity at all levels in their organizations.
- Apply the approach of best-in-class benchmarking technique to set targets for each KPI.
- Design a balanced scorecard based on the Kaplan and Norton model.
COURSE CONTENT:
- Benefits of Strategic Management and Planning
- SWOT Analysis, Vision and Mission Statements
- Developing Performance Measures and Control Systems
- Aligning KPIs to Organisation’s Strategy
- Benchmarking
- Using the Balanced Scorecard as a Strategic Management System
- Reasons Behind Failures of Well Formulated Strategies
- Principles of the Strategy Focused Organization
TARGET AUDIENCE:
All Managers and Supervisors, especially those involved in improving performance and measuring results